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Diagnosis and organizational development
Diagnosis and organizational development
Diagnosis and organizational development (DOD) is a rapid and simple tool for identifying and quantifying potential improvement opportunities in a company or in one of its components. It is the first stage in the process of an integrated management of organizational development.
It usually takes DOD two or three weeks to build up a portrait of the general performance of each element studied.
It explains and quantifies in detail the potential improvement opportunities and indicates possible development solutions.
It can be very useful before making decisions or implementing major changes or developments in a company.
When we do a diagnosis, we cover the following aspects:
- Operational performance and productivity
- Financial performance
- Customer satisfaction
- Efficiency of management systems (operations, problem-solving, information)
- Use of resources (physical, material and equipment)
- Identification of time-out periods
- Staff perception and behaviour according to their role in the company
- Relevance of company structure
- Quality control
- Supervision style
A clear and simple presentation of the results of the analyses will help you to visualize the areas presenting the best opportunities for improvement and development.
For more information:
Contact Daniel Bergeron or Alain Leclerc through the Who does what? section.
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